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Frequently asked questions

You can reach us anytime via e-mail at info@stagzero.store. From Monday to Thursday from 09:00-12:00 & 13:00-17:00 you can reach us also via Phone or WhatsApp (+43 660 1046207).

Please make sure that you choose the right vehicle type. In the product description the respective model is exactly stated. If you are not sure just contact us via the Live Chat, WhatsApp or send us an e-mail with your request.

It is important to have the suspension installed by a specialist or workshop, as this is an important part of the suspension and, if installed incorrectly, the performance and safety of the vehicle will be significantly reduced.

Any modification to the chassis, except for the replacement of standard shock absorbers with sport shock absorbers of the same functional dimensions, is notifiable. Further information can be found at: https://www.tuv.at/loesungen/infrastructure-transportation/typisierung/

Our packages are sufficiently marked and the items are packed very well so that there’s no damages. Should something have happened on the way to you, please contact us by phone, via WhatsApp or by email.

For normal pickups such as Ford Ranger, RAM 1500, Chevrolet Silverado, etc … the 2 ton Off Road jack is quite sufficient. You do not need the 3 ton Off Road jack unless you have a RAM 2500/3500, Ford Super Duty, Chevrolet Silverado HD, etc …

Just go to our download area and you will find the King Shocks product catalog. Through our close cooperation with King Shock Technology we can fulfill almost every wish.

For Pro Eagle jacks, it is important that you activate the factory warranty of your product, otherwise it will expire. Activation can be done at the following link:
https://www.proeagle.com/pages/activatewarranty

No problem! Every component of King Shocks shock absorbers is renewable. We also offer shock absorber revisions. If you are not sure if your shock is still working, please contact us at support@stagezero.store

Basically yes, but to achieve optimal performance just contact us. We are always there to answer your questions.